privacy policy

Privacy Policy

chupscomfort.com, committed to protecting individual rights, particularly regarding automated data processing, and with the intent of being transparent with the User, has established a policy outlining the scope of such processing, its purposes, legal basis, and the tools available to the User to exercise their rights.

Navigating this website implies full acceptance of the following provisions and terms of use, including the use of cookies. If you disagree, please send an email to info@chupscomfort.com.

The current version of this privacy policy is the only one applicable during the duration of the website's use unless replaced by a new version.

For additional information on personal data protection, please visit the website of the Spanish Data Protection Agency (AEPD): https://www.aepd.es/.

Data Collection

Your data is collected by the OWNER.

Personal data refers to any information relating to an identified or identifiable individual (data subject). An identifiable person is one who can be identified, directly or indirectly, particularly by reference to a name, identification number (DNI, NIF, NIE, passport), or one or more specific elements of their physical, physiological, genetic, mental, economic, cultural, or social identity.

The types of data generally collected include: name and surname, address, email, phone number, date of birth, and payment-related details. Other types of data may also be collected, with the User being informed accordingly.

What is the purpose of processing your personal data?

The primary purpose of processing personal data is to manage the relationship with you, offer products and services that align with your interests, improve your user experience, and, where applicable, process your requests, inquiries, or orders. A commercial profile will be created based on the information provided. No automated decisions will be made based on this profile.

The data provided will be retained for as long as the commercial relationship persists, unless the data subject requests its deletion, or for the years required to meet legal obligations.

Data will be registered in the customer database, and its processing will be recorded in the processing registry maintained by the OWNER.

What is the legal basis for processing your data?

The legal basis for processing your personal data includes:

The correct execution or fulfillment of the contract.
The OWNER's legitimate interest.
The user's or customer's consent to process their data.

Who will your data be shared with?

The User's personal data may be shared with third parties under contract with the OWNER for tasks required to manage the User's account as a customer, without requiring additional authorization.

Data may also be disclosed to authorities if the User has violated the law or the website's legal notice.

The User's data may be shared with other companies within the group, if any, for internal administrative purposes that may involve data processing.

Personal data may be transferred to a third country or international organization, with the User being informed of the transfer conditions and the recipient.

Where certain data is necessary to access specific website features, this requirement will be clearly indicated during data collection.

Cookies

Upon first navigation, a banner will explain the use of cookies, providing options to accept all cookies or only the essential technical cookies necessary for the platform's operation, excluding analytical and advertising cookies.

For more information, consult our cookie policy.

User Rights

The User is informed of their rights to access, rectify, cancel, and oppose data processing. Additionally, each individual has the right to limit processing, delete personal data, transfer their data to another entity, and data portability.

The User may file a complaint with the AEPD (Spanish Data Protection Agency) or the competent authority of their respective Autonomous Community if no satisfactory resolution is obtained when exercising these rights by submitting a written request.

Unless the User objects by sending an email to info@chupscomfort.com, their data may be used to send commercial information from Laura Elena Usieto Rustarazo.

Data provided will be retained as long as the commercial relationship persists or for the necessary period to meet legal obligations.

The User is responsible for ensuring that the information they provide on this website is accurate and reflects their current situation. The User is also responsible for any false or inaccurate information they provide and any resulting damages or inconveniences caused to Laura Elena Usieto Rustarazo or third parties.

This information will be stored and managed with due confidentiality, implementing necessary IT security measures to prevent unauthorized access, misuse, alteration, or loss.

However, the User should be aware that no IT system is entirely secure. Personal data provided over the internet may be intercepted and used by unauthorized third parties.

Laura Elena Usieto Rustarazo disclaims responsibility for any consequences of such acts if the User voluntarily published the information.

Exercising Your Rights

You may access and exercise your rights by submitting a signed, written request to:

Postal Address: Calle San Blas 15, Arcicóllar (45182), Toledo, Spain.
Include a photocopy of your ID: 18055928P (or equivalent document).
Alternatively, you can email your request to info@chupscomfort.com.

Requests will be addressed within one month, extendable to two months if the request's complexity or volume requires additional time. This does not affect the obligation to retain certain data per legal requirements or to meet potential liabilities from prior processing or contractual relationships.

Additionally, in accordance with data protection regulations, Users may request arrangements for managing their data after their death.

CHUPS is committed to fulfilling its obligation to maintain confidentiality regarding personal data and to implement measures to prevent its alteration, loss, unauthorized processing, or access, in accordance with applicable regulations.

Contact Information

For any questions or concerns about this privacy policy, feel free to contact us at info@chupscomfort.com.

Last Updated: November 19, 2024